Realtime voice & chat agents
AI Contact Center — 24/7 Voice & Chat Agents
Give your contact center a 24/7 AI teammate. Cloudqor builds voice and chat agents that answer, resolve, and escalate with human-grade clarity—at enterprise scale.
View capabilitiesRequest a walkthrough
~60–90%
Deflection potential*
<1s
Avg response latency
24/7
Always-on coverage
*Depends on use-case design, escalation policy, and data access.
Stack
LiveKit for real-time voice, Google LLMs for reasoning and natural language, and Cloudqor orchestration for routing, guardrails, analytics, and integrations.
LiveKitVoiceChatGoogle LLMsOrchestrationGuardrails
What it does
- Automates inbound & outbound: Answer calls, route intents, schedule, verify, follow up, and run campaigns.
- Understands context: Pulls CRM/ERP data, verifies identity, remembers session context, and adapts mid-conversation.
- Acts, not just talks: Creates tickets, updates orders, takes payments, books appointments, and triggers workflows.
- Hands off gracefully: Real-time human handoff with transcript and sentiment so agents jump in fully briefed.
Good fit for
High-volume support & appointments
Order status, billing, & payments
Sales outreach & re-engagement
Identity verification & KYC steps